This session can run as a half-day or as two 90-minute sessions, Part 1 Communication & Part 2 Collaboration.

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Introduction

• What is Google Workspace?

• Login to Chrome

• 2-step verification

• Chrome Browser

Mail

• Using Gmail as your home for work

• Composing, forwarding and replying 

  • Conversations

• Labels 

• Archiving vs deleting

• Stars 

• Utilising the search

• Filters vs Rules

• Quick Settings (Themes, Inbox types)

• General Settings etc

  • Mail delegation (if applicable)

• Workspace sidebar

• Working Offline

Chat

• 1:1 messaging

• Spaces

• Notifications

Calendar & Meet

• Customising the Settings

• My Calendar/other calendars

• Sharing calendars 

• Creating an event & scheduling

  • Adding Google Meet conferencing

• Reminders, tasks & notifications 

• Searching calendar

• Team calendars

• Out of office

• Meet features

Break

Drive

• Navigating Drive

• Using My Drive

• Using Shared Drives

• Shared with me

• Creating folders

• Creating files; docs, sheets, slides, forms

• Document; sharing, commenting, version history

• Searching Drive

• Uploading files

  • From your device and Gmail

  • Editing Office files

  • Converting  

• Drive for desktop

• Offline working

90 mins

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This is a condensed version of the half-day session, for people who would like a quick overview of Google Workspace.

 

Introduction

• Login

Mail

• Composing, forwarding and replying 

  • Conversations

• Labels

• Stars

• Searching

• Quick Settings & General Settings

• Quick intro to Chat

Calendar

• My Calendar/other calendars

• Settings

• Creating an Event

  • Google Meet

• Sharing Calendars 

Drive

• Navigating Drive

• My Drive/Shared with me

• Shared Drives

• Creating folders and sharing folders 

• Creating files; docs, sheets, slides.

• File sharing

• Uploading files

  • Office editing 

• Searching Google Drive

• Offline

90 mins

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We will go through tips to make sure people are getting the most out of Gmail, Chat & Meet. This session is ideal a few weeks after the intro training, or for people who have been using Google for a while and want to make sure they are getting the most from the communication tools.

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Introduction

• Google Workspace communication apps

• Using Gmail as your hub for communication

Gmail tips

• Snoozing

• Scheduling emails

• Sending confidential emails

• Archiving

• Teaching your mailbox what’s important with Importance markers

• Inbox types to help prioritise what’s important

• Search tips

• Setting up email templates

• Keyboard shortcuts

Chat

• 1:1 messaging

• Sending Meet links

• Status

• Pinning

Spaces

• Using Spaces for team collaboration

• Threads (following/unfollowing)

• @mentions

• Reactions

• FIle sharing

• Task management (integration with Tasks app)

• Meet integration

Meet

• Meet now

• Scheduling a meeting (instructions for clients)

  • Dial-in option

  • Settings

• Hosting a meeting

  • Co-hosts

  • Attendance tracking

  • Presenting

    • Integration with other apps

  • Activities (Polls, Q&A, Breakout rooms)

  • Captions

  • Hand raising

  • Recording (if applicable)

  • Whiteboard (Jamboard integration)

90 mins

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We will go through collaboration tips to make sure teams are making the most of Drive and its collaboration apps, such as Docs & Jamboard. This session is ideal a few weeks after the intro training, or for people who have been using Google for a while and want to make sure they are getting the most from the collaboration tools.

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Introduction

• Google Workspace collaboration apps

Drive tips

• Priority & Workspaces

• Search tips

• Shared Drives

  • Shared Drives vs Mr Drive

  • Organising Shared Drives (naming conventions)

  • Shared Drive settings

  • Adding members vs sharing files/folders

• Shortcuts (making files visible in more than one place rather than making copies)

Docs

• Checking and changing access

• Using the Activity dashboard

• Using Suggestions

• Posting Comments & Actions to communicate changes/updates

• Managing versions using Version history (reduce copies and confusion)

• Doc chat

• Coming soon - Meet integration

Sheets

• Actions/Comments

• Use Filter views when collaborating

• Checking who’s edited cells

Slides

• Comments/Actions per slide or on objects

Jamboard

• Creating a digital whiteboard

• Collaborating with others

• Jamboard & Meet integration

2 hours

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Drive

• Navigating Drive

• My Drive/Shared with me

• Shared Drives 

• Priority (Workspaces)

• Creating folders and sharing folders 

• Creating files; Docs, Sheets, Slides

• Uploading files

  • Converting  

  • Office Editing feature

• Drive for desktop

• Searching Google Drive

• Offline

• Updates and Coming Soon

Docs

• Sharing - setting permissions and changing permissions, expiring access e.t.c.

• Collaboration

  • Suggested edits (track changes)

  • Working with comments (assigning)

  • Version history

  • Making copies

  • Email as attachment

  • Compare Docs

• Templates

• Screen layout and navigation

• Page setup

• Conversion

90 mins

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This session outline is a comparison between Outlook to Google Workspace. User analysis before these sessions is always beneficial, especially if they are coming from a different email system to Outlook.

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Introduction

• Introduction (capture delegate’s personal objectives)

Mail

• Accessing your Manager’s mailbox

• Send on behalf of manager from own mailbox

• Using Labels to flag emails

• Using Stars to flag emails

• Search not Sort

• Settings

• Create email templates

• Adding attachments from Drive

• Contact Labels

• Using Tasks to flag emails for a follow-up

• Priority Inbox

• Delegated access to contacts

Calendar

• Dragging the calendar tab to a new window

• My Calendar/other calendars

• Settings

• Suggested times

• Find a time - side-by-side calendar view & day view

• Forwarding a calendar event - not the email

• Sharing calendars - separate to Mail

• Notifications from your manager’s calendar

• Using reminders in calendar

• Searching calendar

• Out of office

Exercise

Q&A

​90 mins - 2 hours

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• Sheet creation (from Drive app and sheet app)

  • Choose from a template

• Screen layout

• Collaboration

  • Sharing

  • Version history/cell history

  • Protecting ranges and sheets

  • Adding Notes to cells

  • Adding Comments/Actions

  • Notification Rules

• Converting

  • Office editing

• Working with data

  • Filtering data (Personal filter views)

  • Conditional formatting

• Getting started with formulas

  • Formula help option

• Intro to Explore

• Forms (if applicable)

• Shortcuts

2-3 hours

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This would be aimed at advanced users, this could be a finance team for example. It would focus on Sheets in more depth and ignore the basics. We usually send a Form to delegates in advance of the session to gauge their current level of ability and understand what topics they would like to cover.​

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• Collaboration Recap

  • Version history/cell history

  • Protecting ranges and sheets

  • Adding / managing Comments / Actions

• Converting

  • Issues converting from Excel

• Working with data

  • Conditional formatting (custom formula)

  • Data validation

  • Google formulas to save time

  • Linking spreadsheets (ImportRange)

    • Nesting importing range with formulas such as VLookup

  • Tidying up data

• Working with links (hyperlinks)

• Visualise data

  • Charts

  • Explore feature

  • Adding charts to Docs and Slides

  • Pivot tables

  • Dashboards

    • Themes

    • Visual charts

    • Slicers

• Intro to Macros (no scripting)

• Add-ons

• Forms (if applicable)

​2-3 hours depending on the content

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• What is Google Classroom?

• Access on desktop/mobile app

  • Logging in

• Navigating Classroom

  • To-do list

• Classroom creation

  • Adding Teachers

  • Adding Students

  • Classroom code

  • Joining a class

  • Google Drive folder & Calendar

• Stream

  • Post

  • Delete comments

  • Mute students

• Classwork 

  • Topics

  • Create an assignment

• Add document(s)

• Choose all students or specific individuals

• Marks

• Due date and time

• Draft/Assign/Schedule

• Adding a question

• Adding learning material

• Mention Google Meet integration

• Overview of Classroom from students perspective

• Intro to Marking

• Review list

• Q&A

​30 mins - 1 hour

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• Introduction

  • Groups overview

• Groups setup

  • Settings

    • Footer

    • Auto replies

  • Your settings

• Permissions

  • Owners

  • Managers

  • Members

• Notifications

• Labels

• Taking/Assigning emails

• Sending emails

  • Sending as mailbox

• Utilising the search

​90 mins

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• Templates

• Sharing - setting permissions and changing permissions

  • Sharing with people who don’t have Google

• Collaboration

  • Suggested edits (track changes)

  • Working with comments

  • Version History

  • Making copies

  • Email as attachment

• Screen layout and navigation

• Page setup

• Building blocks

• Inserting & formatting content

  • @ to insert

  • Working with Tables

  • Images

  • Working with links (bookmarks, table of contents)

  • Headers and footers

  • Paragraph styles

  • Table of contents

• Formatting options

• Explore feature

• Add-ons

• Integration with other apps such as Meet & Keep

• Converting from Office and back again

90 min - 2 hours

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Creating a new site

• Navigating the site

• Naming

• Adding a header

• Themes

  • Creating your own

Inserting content

• Pages

• Text

• Images 

• Videos

• Links

• Drive files (including charts)

• Embed code/content from other websites

• Layouts

• Horizontal lines

• Customising sections on page

• Moving things around

• Preview

Sharing

• Share to edit

• Version history

• Publishing a site

Settings

• Brand images

• Add & edit announcement banner

Tips & tricks

This training is for senior and Director level staff who wish to learn more to be able to make the most of ways Google tools could improve their and their teams’ work.

 

This training is usually conducted in a one-to-one setting with the senior staff member and possibly their PA/EA.

The training is very flexible and can cover areas of particular importance to the specific staff member. Senior staff have the option of attending the general user training and supplementing it with a one-to-one session, or just using this session as a bespoke consultation where their use-cases and needs will be addressed.

​90 min - 2 hours

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• Templates

• Screen layout and navigation

• Page setup

• Sharing & collaborating

• Create slide deck

  • Use current template gallery

  • Themes

  • Add new slides

  • Text boxes

  • Layouts

• Working with the Theme (Master Slide)

• Inserting & formatting content

  • Images

  • Shapes

  • Audio and videos

  • Diagrams

  • Links

• Adding animations

  • Transition

• Presenting

  • Q&A feature

  • Captions

  • Pointer

  • Meet tips (if applicable)