In Microsoft Teams Chat, you can flag messages as 'Important' and you can also flag them as 'Urgent'. If a message is flagged as 'Urgent', the recipient will be notified every 2 minutes for 20 minutes.

In your Microsoft Teams Chats or Channels, you have the 'Chat details' tab.

Creating a poll is quick and easy in Microsoft Teams, you can do this from a Channel or a Chat.

A common question we are asked in Microsoft 365 training is 'How do I know if I need a group chat or a Team? Let’s break it down...